A Must Read:

Installing a new sauna during new construction or during a remodel, please read this carefully.

  1. In order to prevent damage to the sauna, the area must be clear and free of other trades prior to scheduling installation. Upon technician's arrival, if installation cannot be completed due to site conditions or the presence of other trades, additional charges will apply.
  2. If a General Contractor is serving as your onsite designee, it is assumed that they are authorized to make decisions on your behalf. We are not responsible for making post-installation changes to the location of the sauna.
  3. Built-ins must allow room for the  sauna installation. Which includes, clearance around and above the sauna. For more information, please contact your sauna sales representative or service department. If we are not able to complete the installation because the built-in area does not accommodate the sauna, our technicians are not permitted to assist or make changes to the area. Additional charges will apply for a failed visit (services ordered and not used).
  4. Our stair carry service does not include rigging, hoisting, or other specialized equipment. Homeowner or General Contractor is responsible for ensuring that the sauna will fit in the staircase, and securing services beyond a stair carry.
  5. The onsite contact (homeowner or designee) is responsible for communicating to installers the location of the sauna install. If a change is required after installation has begun, additional charges will apply.
  6. Request for Certificates of Insurance may require additional charges and could delay the scheduling process.